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Frequently Asked Questions
Affirm offers real-time financing for online purchases. With Affirm, you can buy and receive your purchase now, and pay for it later in fixed payments every 2 weeks or flexible monthly payments*.
Affirm’s loan application process is painless. Promise. Let’s go through it step by step:
- Select “Affirm” from the billing page or review order page, then click “Complete Purchase with Affirm” to launch the Affirm pop-up experience.
- In the Affirm pop-up, you will be prompted to enter a few pieces of information – your name, phone number, email address, date of birth, and last 4 digits of your social security number.
- Affirm will send a text message to your cell phone with a unique verification code.
- Enter the verification code into the application form.
- Within a few seconds, Affirm will notify you of the amount of your fixed payments.
- If you would like to accept the offer, click “Confirm Loan” and you’re done.
- After completing your order, you’ll get monthly reminders about your upcoming payments. You’ll also have the option to set up AutoPay (so you don’t miss a payment). In most cases, your first payment will be due 14 days from the date the merchant (that’s us!) finishes processing your order.
Just the basics about yourself to prove that you are indeed you — name, phone number, email address, date of birth, and last 4 digits of your social security number.
Yes, but no worries — Affirm runs a credit check when you apply for a loan, but this won’t impact your credit score.
Unfortunately, no. If your application isn’t approved, Affirm will notify you of the reason(s).
Here’s a breakdown on how to make a payment, just in case:
- Go to www.affirm.com/account.
- Type in your mobile number and you will be sent a unique verification code.
- On the next page, enter this verification code into the form and click “Sign In.”
- Once signed in, you will see a list of your payment plans and upcoming payments. Click on the payment you would like to make.
- You can make a payment utilizing a debit or credit card, or ACH bank transfer.
Refunds will post to your Affirm account once we process your return request. If you’ve already made loan payments or a down payment, Affirm issues a refund credit to the bank account or debit card that you used to make the payments. In the event that we issue a store credit instead of a refund, you are still responsible for paying off your Affirm loan.
*Rates from 0% APR or 10-36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses.