Welcome to the Kendra Scott Returns Site

Create UPS return label

Return your item in four easy steps:

1

Enter Your Name, Address and Contact Information in the fields provided.

2

Click on the "Email Return Label" button to generate your pre-paid return shipping label.

3

Print the label and affix to the outside of your package. Include a copy of your invoice or return form from Customer Service.
Return Form

4

Drop the package off a your nearest UPS location. Please allow up to 5 business days from delivery for processing.


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Lab Grown Diamond products that originally arrived with IGI certifications may not be returned without the original certification(s) provided. Any returns without original certification(s) are subject to a $20.00 re-print fee per certificate and refund is held until Kendra Scott receives the product and re-printed certificates.